FAQs

Questions? We're glad you asked.

From shipping timelines to candle ingredients, you'll find the answers below.

Orders typically ship within 1-3 business days. Delivery times vary by location but generally arrive within 3-7 business days for domestic orders.
Our candles are crafted with premium coconut-soy wax blend, phthalate-free fragrance oils, and lead-free cotton wicks.
Not just yet. We’re currently shipping within the United States only, but expanding internationally is something we’d love to offer as we continue to grow.
We do not accept returns or exchanges. If your order arrives damaged or incorrect, please contact us within 3 days of delivery. If your candle isn’t performing as expected, please reach out. We stand behind our products, and we’re committed to making sure you have a great experience with Vigueur. We’ll work with you to make it right. View our full policy
Once your candle has reached its final burn, clean your vessel thoroughly with warm, soapy water. Transform it into your new favorite cocktail glass, or repurpose it as a planter, catchall, makeup brush holder, or decorative accent. Visit our rePURPOSE Vigueur page for more ideas. Get inspired

Our Vigueur Reed Diffuser is engineered using a custom blend and a curated reed design that saturates completely from top to bottom, delivering continuous fragrance without the need for regular upkeep.

While a one-time initial flip is required during setup to coat the tips and activate the system, ongoing flipping is completely unnecessary. However, if you are scenting a particularly large space or simply desire an immediate, temporary burst of aroma, you can absolutely flip a couple of the reeds to instantly saturate the tips and boost the scent throw.

No, and it is intentionally designed not to. While a candle uses heat and a flame to actively throw a high-intensity burst of fragrance into a space, a reed diffuser functions as a passive, continuous ambient scent engine.

Our custom blend and curated reed design work purely through natural room airflow to release fragrance gradually and consistently throughout the day. Rather than filling a room with a heavy wall of scent, the diffuser creates a subtle, elegant background "scent veil." It is designed to be noticed gracefully as you move throughout the space, providing a steady, low-maintenance fragrance presence that never overpowers the room.

Pro-Tip: For the ultimate sensory experience, style your diffuser in a place with natural foot traffic (like an entryway, hallway, or vanity) where your body's natural movement pulls the ambient scent cloud through the room.

Still have questions?

We're happy to help.

Reach us anytime at:

info@vigueurfragrances.com