Privacy Policy

Last Updated: June 26, 2026

At Vigueur Fragrances (“Vigueur,” “we,” “our,” or “us”), we value the trust you place in us when you visit our website or purchase our products. We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, communicate with us, or otherwise interact with our services (collectively, the “Services”).

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understand the practices described below.

Information We Collect

The information we collect depends on how you interact with our website and Services. We may collect information that you provide directly to us, information collected automatically through your use of our website, and information received from trusted third-party service providers.

Information You Provide

When you place an order, contact us, subscribe to our emails, or otherwise interact with Vigueur, we may collect information including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Payment information necessary to complete your purchase
  • Order history
  • Communications you send to us
  • Any other information you voluntarily provide

Providing this information is voluntary; however, certain information is necessary for us to process your order or respond to your requests.

Information Collected Automatically

When you visit our website, certain information is collected automatically through your browser or device. This information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Time zone
  • Referring website
  • Pages viewed
  • Products viewed
  • Time spent on pages
  • Shopping activity
  • Website interactions
  • General usage information

This information helps us understand how visitors use our website so we can improve your shopping experience and the performance of our Services.

Cookies and Similar Technologies

Like many websites, we use cookies, pixels, web beacons, tags, and similar technologies.

These technologies help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Improve website functionality
  • Measure website traffic
  • Understand customer behavior
  • Provide a more personalized shopping experience
  • Improve our marketing efforts

You may disable cookies through your browser settings at any time. Please note that some features of our website may not function properly if cookies are disabled.

How We Collect Information

We collect information in several ways, including:

Directly from You

Information you provide when you:

  • Place an order
  • Subscribe to our email list
  • Contact us
  • Complete forms on our website
  • Participate in promotions or surveys
  • Request customer support

Automatically Through Our Website

Information collected automatically through cookies, analytics tools, server logs, and similar technologies while you browse or interact with our website.

From Trusted Service Providers

We work with trusted companies that help us operate our business. These providers may collect or process information on our behalf in order to facilitate services such as payment processing, shipping, website analytics, fraud prevention, and marketing.

How We Use Your Information

We use your personal information to operate our business and provide you with the best possible shopping experience.

Depending on how you interact with us, your information may be used to:

Process and Fulfill Orders

We use your information to:

  • Process payments
  • Confirm your order
  • Ship your purchase
  • Provide order updates
  • Respond to questions about your order
  • Maintain accurate order records

Improve Your Shopping Experience

Your information helps us:

  • Improve our website
  • Better understand customer preferences
  • Enhance website functionality
  • Improve product offerings
  • Provide a more personalized experience

Communicate With You

We may use your information to:

  • Respond to inquiries
  • Provide customer support
  • Send important updates regarding your order
  • Notify you about changes to our policies or Services

If you have subscribed to our email list, we may also send occasional updates about new products, collections, events, or promotions. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those emails.

Protect Our Business and Customers

We use certain information to help:

  • Detect fraudulent activity
  • Prevent unauthorized transactions
  • Protect our website
  • Maintain the security of our Services
  • Comply with applicable laws and legal obligations

Legal Compliance

We may process personal information when necessary to comply with applicable laws, respond to lawful requests, enforce our policies, protect our rights, or resolve disputes.

When We Share Your Information

We value your trust and do not sell your personal information. We share your information only when necessary to operate our business, fulfill your orders, comply with legal obligations, or provide you with the Services you expect.

We may share your information with trusted third parties in the following circumstances:

Service Providers

We work with carefully selected service providers that help us operate our business. These providers perform services on our behalf and are permitted to use your information only as necessary to provide those services.

These services may include:

  • Secure payment processing
  • Order fulfillment
  • Shipping and delivery
  • Website hosting
  • Customer support
  • Fraud prevention
  • Email communications
  • Website analytics
  • Marketing and advertising services

Shopify

Our online store is powered by Shopify.

When you make a purchase or interact with our website, certain information is processed through Shopify to securely provide ecommerce functionality, payment processing, order management, and related services.

To learn more about how Shopify handles personal information, please visit:

https://www.shopify.com/legal/privacy

Marketing & Advertising

If you choose to receive marketing communications from us, we may use your information to send emails about:

  • New product launches
  • Collections
  • Promotions
  • Seasonal offerings
  • Events
  • Company updates

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails.

We may also work with advertising partners to help us understand how visitors interact with our website and to display relevant advertisements based on your browsing activity.

Depending on where you live, you may have the right to opt out of certain targeted advertising practices.

Analytics

We use analytics tools to better understand how visitors use our website and how we can improve your experience.

These tools may collect information such as:

  • Browser type
  • Device information
  • Website activity
  • Pages visited
  • Time spent on pages
  • Products viewed
  • General shopping behavior

This information helps us improve our website, enhance our customer experience, and better understand the effectiveness of our marketing efforts.

Cookies & Similar Technologies

Cookies help our website function properly and provide a better shopping experience.

Cookies may be used to:

  • Keep your shopping cart active
  • Remember your preferences
  • Improve website performance
  • Measure visitor activity
  • Personalize your browsing experience
  • Help us improve our products and Services

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

Legal Requirements

We may disclose your personal information if we believe doing so is necessary to:

  • Comply with applicable laws or regulations
  • Respond to lawful requests from government authorities
  • Enforce our Terms of Service or other policies
  • Protect our rights, property, customers, or business
  • Prevent fraud or unlawful activity
  • Respond to legal proceedings

Business Transfers

If Vigueur Fragrances is involved in a merger, acquisition, sale of assets, reorganization, or other business transaction, your personal information may be transferred as part of that transaction, subject to applicable law.

Data Security

Protecting your information is important to us.

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we work hard to safeguard your information, no method of electronic transmission or storage is completely secure. As a result, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill your orders
  • Provide our Services
  • Maintain business and financial records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When personal information is no longer required, we take reasonable steps to securely delete or anonymize it in accordance with applicable laws and business practices.

In the final section, we’ll cover your privacy rights, international data transfers, children’s privacy, updates to this Privacy Policy, and how to contact us with questions or requests.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information under applicable privacy laws.

These rights may include the ability to:

  • Request access to the personal information we maintain about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to applicable legal obligations
  • Request a copy of the personal information you have provided to us
  • Withdraw consent where processing is based on your consent
  • Opt out of receiving marketing communications

Please note that these rights may vary depending on your location and may be subject to certain legal limitations or exceptions.

To exercise any applicable privacy rights, please contact us using the information provided at the end of this Privacy Policy. We may request additional information to verify your identity before processing your request.

We will never discriminate against you for exercising your privacy rights.

Marketing Preferences

If you’ve subscribed to receive emails from Vigueur Fragrances, you may unsubscribe at any time by clicking the “Unsubscribe” link included in our marketing emails.

Please note that even if you opt out of promotional communications, we may still send transactional emails related to your orders, account activity, customer service requests, or other important business communications.

Children’s Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can promptly remove the information from our records.

International Data Transfers

Your personal information may be processed or stored in countries outside of your state, province, or country of residence, including the United States, where our service providers operate. When required by applicable law, we take appropriate measures to help ensure that personal information transferred internationally receives an adequate level of protection.

Third-Party Websites

Our website may contain links to third-party websites or services for your convenience. Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party websites you visit, as we are not responsible for their privacy practices or content.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technology, or operational needs.

When changes are made, we will update the “Last Updated” date at the top of this page. Your continued use of our Services following any updates constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, would like to exercise your privacy rights, or need assistance regarding your personal information, we’re here to help.

Email: info@vigueurfragrances.com

Thank you for trusting Vigueur Fragrances. We appreciate the opportunity to be part of your home and are committed to protecting the information you share with us.